1. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. We are required to give you this document to help you decide whether our services are right for you.
2. Whose mortgages do we offer?
We offer mortgages from a limited number of lenders.
3. Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs.
4. What will you have to pay us for this service?
Yes, a fee is payable for our services. Details of which will be covered in detail on your personalised illustration document.
5. Who regulates us?
Simply Mortgage EU is a trading name of Simply Risk Management Ltd. The registered office address is:
St Georges Chambers,
St. Georges Place,
Macclesfield,
Cheshire SK11 8BT.
Simply Risk Management Ltd is authorised and regulated by the Financial Services Authority and registered in the FSA register with the following Registration Number: 440320.
You can view the FSA registry at www.fsa.gov.uk/register.
6. What to do if you have a complaint
If you wish to send a complaint, please write to:
Customer Services Department,
Simply Mortgage EU,
St Georges Chambers,
St. Georges Place,
Macclesfield,
Cheshire SK11 8BT.
Alternatively, you can call 0800 652 5656 or email: info@simply-mortgage.com
7. Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations, depending on the type of business and the circumstances of the claim. Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.